FAQ

A certificate of insurance (COI) is a document confirming that a contractor carries valid liability insurance at the required coverage levels. COI tracking means continuously monitoring whether each contractor’s insurance remains active, hasn’t lapsed, and meets your coverage minimums — across every contractor, every site, at all times.

Without automated tracking, a single expired COI can expose your organization to significant liability, especially in construction, property management, and facilities maintenance where contractors work on-site daily. Entuitive Workforce monitors COI expiry dates in real time across your entire contractor workforce and sends automatic alerts before a certificate lapses — so you’re never caught with an uninsured contractor on-site.

Traditional contractor onboarding means collecting compliance documents manually — insurance certificates, trade licenses, health and safety training records, background check results — which can take days or weeks per contractor. Entuitive Workforce automates this by sending each contractor a digital onboarding link where they upload their documents directly. The platform validates each document, flags missing or expired items, and notifies both the contractor and your compliance team in real time.

Most contractors complete onboarding in under 30 minutes. For enterprise organizations managing hundreds or thousands of contractors, this reduces onboarding time from weeks to minutes and eliminates the back-and-forth of chasing paperwork.

Tap n’ Go is Entuitive Workforce’s QR-based credentialing system for on-site contractor verification. Each verified contractor receives a digital badge with a unique QR code. On-site supervisors or gate security scan the badge with any smartphone to instantly confirm the contractor’s compliance status — valid insurance, active licenses, completed safety training — before they set foot on the job site.

Every scan creates a time-stamped entry in your audit trail. This eliminates paper sign-in sheets, prevents non-compliant contractors from accessing your sites, and gives you a continuous, verifiable record of who was on-site and when. For property managers and construction firms managing multiple sites, Tap n’ Go provides centralized visibility across all locations in real time.

Entuitive Workforce monitors expiry dates continuously across all compliance documents for every contractor in your system. When a document is approaching expiry — at configurable intervals such as 30, 60, or 90 days before the deadline — the platform automatically notifies the contractor to renew and alerts your compliance team.

If a document lapses without renewal, the contractor’s compliance status changes immediately and the platform flags their account in your system. Every status change is logged with a timestamp, giving you a complete, auditable record for insurance, legal, or regulatory review. You always know exactly which contractors are compliant and which require action — without manually tracking expiry dates in spreadsheets.

Requirements vary by industry, jurisdiction, and the type of work being performed, but contractors working for enterprise organizations in Canada and the United States typically need to provide some combination of the following: commercial general liability (CGL) insurance certificates, WSIB or workers’ compensation coverage, business licenses, trade-specific certifications (electrical, plumbing, HVAC, etc.), health and safety training records, and background check results.

Property management companies and REITs often also require umbrella liability coverage and additional insured endorsements. Entuitive Workforce lets your organization configure exactly which documents are required for each contractor type or project, and automates collection, validation, and renewal reminders so nothing falls through the cracks.

Entuitive Workforce serves any organization that hires and manages external contractors or vendors across multiple sites. Our platform is actively used in property management, commercial real estate and REITs, construction and general contracting, healthcare facilities, manufacturing plants, retail chains, home improvement and facilities maintenance, insurance, and financial services.

The platform is also used directly by contractors and skilled trades professionals — electricians, plumbers, HVAC technicians, janitorial and landscaping companies — who need to manage and share their compliance credentials with multiple hiring organizations simultaneously.

Entuitive Workforce encrypts all data in transit and at rest, restricts access to authorized personnel only, and is built in compliance with Canadian privacy law (PIPEDA) and applicable U.S. state privacy regulations. Contractor documents and personal information are stored on secure, redundant cloud infrastructure with regular automated backups.

The platform maintains a complete, time-stamped audit trail of every compliance action — document uploads, approvals, status changes, background check results, and on-site check-ins — which can be exported at any time for regulatory review, insurance audits, or legal proceedings. Your data and your contractors’ data are never sold or shared with third parties.

Entuitive Workforce software works as a tool for you to manage the qualification compliance of your employees and independent contractors. You no longer need to waste time manually keeping track of your compliance documentation, as Entuitive Workforce automates the process for you.

Entuitive Workforce’s software is the most streamlined and easy to use software in the space. The software allows you to ensure that you have all the documents you need and none that you don’t, minimizing the time wasted on administrative work, and maximizing the time you spend on the job.  

Contractors are only committed for as long as they have paid for. They have the choice of monthly or annually.

Our software is easy to use and intuitively designed from the start, without any training or guidance. To ensure that your team gets up to speed as quickly as possible, we are always happy to arrange free training and support sessions with you and your workforce.

Our software is adaptable to your compliance requirements. It is simple to configure with our setup menu.  

Entuitive Workforce Software is a global platform.

There is no limit to the number of users that you can add to the software.

By sending your users an invitation they will be welcomed to sign up for your compliance program to import their documents and information.

All your data is backed up in our cloud storage.

Entuitive Workforce Software is accessible on both desktop and mobile.

It depends on the product

We prioritize security and privacy by encrypting data in transit and at rest, restricting access to authorized personnel, and following Canadian privacy laws like PIPEDA. Your data—and your clients’ data—are kept confidential and protected at all times.

Implementation is very simple. As the hiring organization, you can set up your compliance requirements in a few minutes. Adding your work force is also simple, requiring only a few minutes to upload employee information or to send invitations to your independent contractors.  

Our customer support team is available from 8am to 8pm EST to answer questions, resolve issues, and offer training at your convenience.  

Our soon-coming developer APIs allow you to integrate our compliance journey into your existing systems and software.  

Our software features auditable compliance reports and workforce analytics.

There is your choice of an annual or monthly subscription charge, and a la carte services available. There are no hidden fees. 

You can choose to pay monthly or annually. 

Yes, you can demo the software for free, for 30 days.

Numerous case studies can be found on our Case Studies page.

Our user interface is simple and easy to use, with only a few screens required to on-board and manage your compliance documents.  

Our development team is always working to improve the software and provide greater functionality. 

Our customer support team is accessible from 8am-8pm EST. 

Our software provides all your required documentation in an exportable and auditable format in only a few clicks.